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Forbes Is Hiring WFH For Beckend Support

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Forbes is Hiring Work From Home for Backend Support | SEO Trainer | Apply Online 



Forbes, one of the world's leading business publications, is currently hiring for various work-from-home positions, including Customer Success Manager, SEO Trainer, and Product Backend Support. These roles offer the flexibility of remote work, allowing individuals to work from the comfort of their own homes. If you have the required skills and qualifications, this is a great opportunity to join the Forbes team. Read on to learn more about the responsibilities, qualifications, and how to apply for these positions. 

Job Location 

  • Product Backend Support: Work from Home 

  • Customer Success Manager: Work from Home and office (Hybrid work style) 

  • SEO Trainer: Mumbai 

Number of Vacancies 

  • There are various vacancies available for each of the positions. 

Name of Vacancies and Number of Posts 

  • Customer Success Manager 

  • SEO Trainer 

  • Product Backend Support 

Responsibilitiess for Customer Success Manager Post 

As a Customer Success Manager, your responsibilities will include: 

  1. Achieving revenue and growth targets for Forbes Advisor India. 

  1. Partnering with SEO to optimize monetization opportunities. 

  1. Developing business networks with affiliates and financial service providers in India. 

  1. Creating and managing thoughtful media plans and proposals. 

  1. Handling order creation and management. 

  1. Processing insertion orders and ensuring compliance. 

  1. Collaborating with internal teams on billing reconciliation. 


Responsibilitiess for Product Backend Support 

As a Product Backend Support, your responsibilities will include: 

  1. Monitoring and managing incoming tickets, inquiries, and issues related to the website's backend functionality. 

  1. Investigating reported issues to identify root causes and determine appropriate solutions. 

  1. Prioritizing and categorizing tickets based on severity. 

  1. Providing clear and accurate explanations of technical concepts to non-technical users. 

  1. Tracking and documenting all interactions and resolutions in the support ticketing system. 

  1. Responding to email requests from users and customers related to backend functionality. 

  1. Troubleshooting and diagnosing technical problems, proposing effective solutions. 

  1. Collaborating with support and QA teams to maintain consistent and accurate information sharing. 

  1. Contributing ideas to enhance the efficiency of issue management and support processes. 

  1. Participating in discussions to improve the website's user experience based on user feedback and reported issues. 

Responsibilitiess for SEO Trainer 

As an SEO Trainer, your responsibilities will include: 

  1. Analyzing relevant websites and determining content gaps across each vertical. 

  1. Researching various keywords and suggesting articles to the Forbes Editorial team. 

  1. Determining business opportunities across different verticals. 

  1. Preparing detailed strategy reports helpful to the Editorial team in making decisions. 

  1. Optimizing existing editorial content. 

  1. Using new and existing tools to optimize editorial content and rank higher on search engine results. 

  1. Staying up-to-date with the latest trends and best practices in SEO. 

  1. Uploading editorial content into CMS via WordPress. 

Salary/Pay and Grade Pay 

The salary/pay for each position is as follows: 

  • Customer Success Manager: Rs 35,000 per month (approximately) 

  • Product Backend Support: Rs 52,500 per month (approximately) 

  • SEO Trainer: Rs 31,600 per month (approximately) 


  • Minimum age requirement: 18 years 

  • No upper age limit mentioned 

Educational Qualifications 

  • SEO Trainer: Graduate degree in any discipline 

  • Customer Success Manager: Graduate degree in any discipline with a minimum of two years of experience in sales/financial services, etc. 

  • Product Backend Support: Graduate degree in any discipline with a minimum of two years of experience in backend/customer support/stakeholder management/international customer service, etc. 

Knowledge and Skills Required 

To excel in these positions, the following knowledge and skills are required: 

  • Excellent communication skills (both verbal and written) 

  • Quick learner and self-motivated 

  • Must be a team player 

  • Willingness to learn new skills 

  • Professional-level email drafting 

  • Strong understanding of digital marketing 

  • Ability to work independently 

  • Willingness to work in night shifts 

  • Exceptional organizational skills 

  • Fluent in Microsoft Word, Excel, and PowerPoint 

Selection Method 

The selection process for these positions includes: 

  1. Shortlisting/assessment test 

  1. Telephonic or field interview 

Work Experience 

  • No work experience is required for the SEO Trainer position. Fresher candidates and candidates with no experience are welcome to apply. 

How to Apply 

To apply for these positions, follow these steps: 

  1. Visit the official website or use the given links. 

  1. Register yourself online. 

  1. Submit your application form online. 

  1. The last date for submitting the application form is 25-11-2023. 





Application Fee 

  • There is no application fee for any candidate. 

Important Note 

  • Applications received after the due date will not be entertained. 

  • Incomplete or late applications without enclosures will be summarily rejected. 

  • Belated or incomplete applications are liable to be rejected. 


Forbes is offering exciting work-from-home opportunities for Customer Success Managers, SEO Trainers, and Product Backend Support. If you have the required qualifications and skills, don't miss out on the chance to join the prestigious Forbes team. Apply online by the specified deadline and take advantage of the flexibility and growth potential these positions offer. Good luck with your application! 


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